Frequently Asked Questions
If you haven’t used Nashir, you probably have some questions. Let’s help you get some answers.
A Points Bundle is a collection of points that users can purchase to listen to audiobooks on NashirApp. Each point is equivalent to one book, and the points are valid for one year from the date of purchase. Available bundles are 6 - 12 - 18 points.
Yes, users can purchase multiple Points Bundles, with the validity of the points being one year from the last purchase date.
Currently, points can only be used to purchase audiobooks available on NashirApp.
Yes, points expire one year from the date of purchase.
No, the value of unused points cannot be refunded if they are not used within the validity period of one year.
Points are tied to the user account that purchased them, with each point being equivalent to one book. Points cannot be transferred to other accounts.
Yes, points users benefit from special discounts when purchasing additional points, and they will receive exclusive offers on future audiobook purchases through NashirApp.
No, points cannot be transferred between users, but users can purchase and gift a specific book to someone else.
No, once a bundle is purchased, it cannot be changed.
Points are accessible to anyone with access to the account, but they are intended for use by a single account only and cannot be transferred or shared with other accounts.
Yes, NashirApp offers a free library that includes 20% of the entire library, with new books added regularly. Users can also purchase individual books without needing points, and anyone who contributes to funding a book’s production through NashirApp will receive an audiobook version of the book upon its completion.
Currently, gifting a Points Bundle is not available, but you can gift a specific book to someone else.
Benefits include the ability to listen to a set number of books for a full year after purchase.
No, bundle purchases are not renewed automatically. Users need to purchase a new bundle after the current one expires.
We use Stripe and payment gateways through Apple and Google to ensure that your banking information is protected with the highest levels of security and encryption.
Audiobooks on NashirApp are distinguished by high-quality sound and excellent linguistic accuracy. We carefully select unique titles and offer a diverse collection of books that cater to the interests of all users.
Upon registering on NashirApp, you can listen to 20% of the library at no cost. Some books are available for individual purchase, or you can take advantage of the feature that allows you to nominate and contribute to the funding of titles. Once produced, you will receive an audiobook version of the titles you contributed to.
Yes, you can download the book via the app and listen to it offline.
The audiobooks you contributed to or purchased remain available in your personal library even after your bundle expires.
You can request the production of an unavailable book through the Propose a Campaign page, where you can provide book details and make an initial contribution. We will then secure the book rights and work on funding it collectively.
Currently, audiobooks are not available in a downloadable format, but you can download them via the app and listen to them on your phone.
You can contact customer service, and our technical team will assist you promptly.Email: info@nashir.app WhatsApp: +1 630 915 2336
Contact customer service via email or WhatsApp, and our team will assist you in correcting the mistake. Email: info@nashir.app WhatsApp: +1 630 915 2336
Yes, you can adjust the playback speed via the website or app using the speed adjustment feature.
Yes, there is a collection of books available at no cost in the library, representing 20% of the full library. These books are regularly updated and can be listened to without any fees.
You can contribute to book production through our launched campaigns, or by proposing a book and contributing to its production either fully or partially. You can also directly contribute to the NashirApp project.
You can access the link for the book you wish to help produce, then click on the Contribute Now button. You will complete your contribution and payment through a secure and encrypted payment gateway.
When you contribute to the production of a specific book, you will receive an audiobook version of the book, which will be permanently available in your account.
You can view active campaigns through the app or via the website link, where a dedicated page titled Active Campaigns is available.
There are no specific policies regarding contribution amounts. You can contribute starting from $10 up to covering the full production costs of a book.
You can propose a book yourself and designate it as a waqf (endowment), or browse our active campaigns and fully fund the production of one of the books.
If the full amount is not reached for some books, we may have to halt the production of the book.
At NashirApp, we are committed to enriching the Arabic audiobook library and diversifying its content. What sets us apart is that we give listeners the opportunity to access the books they want to listen to. A listener can propose a book, and we work on acquiring the copyright from the intellectual property holder and then produce it in full audiobook format. The person proposing the campaign must cover the initial campaign fee.
The cost to start an audiobook production campaign is $100.
You can start a campaign through the Propose a Campaign page by adding the book information and contributing the $100 fee.
Campaign rejection is a rare occurrence. However, in the event of rejection, it means that the book will not be produced.
Approval of the campaign means that the book and its content have been approved, and it will be posted for funding. However, full production of the book depends on reaching the required amount of contributions.
Yes, you can start multiple campaigns as long as you pay the $100 fee for each proposed campaign.